Rider Responsibilities

  • Pay the correct fare in cash, or discount tickets (drivers do not make change).
  • Wear seat belts if the vehicle is equipped with seat belts.
  • Avoid distracting the driver or annoying other passengers with inappropriate behavior.
  • Maintain wheelchair or other mobility devices in a safe condition according to the manufacturer’s specifications.
  • Expect shared-ride service; others may be picked up after or dropped off before you reach your destination.
  • Maintain acceptable standards of hygiene.
  • No eating, drinking or smoking on board.
  • No riding while intoxicated and under the influence of alcohol or illegal drugs.
  • No littering in the vehicle.
  • Radio, cassette tape players, compact disc players, or other sound generating equipment may only be used with headphones. Music is not permitted to be played aloud.

Read our Passenger Conduct Policy (PDF) for more information.